Contains sections for:

adding a new patron; alarm; art gallery; circulation services; closing procedures; confidentiality; fines; food and drink policy; holds; ILL materials; item blocks / information; laptop policies and procedures; opening procedures; patron blocks/ information; reserves; safety and security; security gate; severe weather instructions; special collections; telephone etiquette; UBorrow; PALCI and consortial agreements; Voyager troubleshooting; contacting Shippensburg; floor guides; student assistant guidelines