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Improving Clinic Attendance Through Text Message Reminders to Homeless Patients with Chronic Health Conditions Edit


190-01-04-Improving Clinic Attendance Through Text


  • 2019 (Creation)


  • 1 Files (Whole)

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  • Physical Characteristics and Technical Requirements

    Available only in electronic format.

  • Scope and Contents

    Publisher: Clarion, Pa. : Clarion University of Pennsylvania ; Edinboro, Pa. : Edinboro University of Pennsylvania.

    Publication date: 2019

    Format: 1 online resource (2, vii, 45 pages) : illustrations, charts text file PDF


    Research question: What is the effect of text message reminders on clinic attendance for homeless patients who attend two Los Angeles Christian Health Centers (LACHC) clinics in Los Angeles, California. Objective: The objective of this study is to determine the effectiveness of short message service (SMS) for healthcare appointments to increase clinic follow-up attendance of homeless people in these two clinics. Methods: This was a pilot study using a quasi-experiment designed to measure clinic attendance after the initiation of SMS reminders for clinic visits. The study evaluated the impact of text message reminders to homeless patients by using pre/post testing design. Conclusion: The SMS text reminders significantly increased the follow-up attendance and reduction in no-show rates.

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